• Streetnoyz is not responsible or liable if factory equipment does not integrate with all makes and models of vehicles. Basically if you don't know if it's going to work on your vehicle either call for information first or do not purchase the product. We do not guarantee that all products will work on your vehicle unless we do custom installation in our shop.
• Customer assumes all responsiblitly for integration on factory equipment or products purchased from Streetnoyz Customs.
• A Return Authorization Number, (RA #1), must be issued by Streetnoyz
before any product is returned.
• Products to receive warranty replacement or repair require the serial
number to be intact and end user proof of purchase accompany the unit.
• Any product sent in without a Return Authorization Number may be, at
Streetnoyz's discretion, returned in the same manner and condition as it was
received, without prior notification.
• All Return Authorizations must be received within 30 days of the date the
RA Number was issued.
• Streetnoyz may refuse to accept any packages with visible signs of
shipping damage.
• Customer is responsible for return shipping on all returned products.
ALL CREDIT RETURNS ARE FOR STORE CREDIT ONLY •
NO CASH, CHECK OR CREDIT CARD REFUNDS
• Returns for Credit Request under non-manufacture defective conditions
MUST be within 30 days of Streetnoyz's invoice and follow all the polices
outlined below.
• Returns for Credit Request must be complete (Manuals, cabling, remotes,
connectors, etc. ), in original sellable condition. Charges may apply for
restoration of missing or damaged accessories and/ or packaging.
• Returns for Credit Request will be approved and processed only when
Streetnoyz has inspected the product for completeness including its physical
and operational condition.
• Returns for Credit Request must be accompanied by an accurate detailed
description of why the item is being returned. This information must NOT be
written on the product packaging.
• Returns for Credit Request may be subject to a restocking fee of up to
15% of the purchased price. If the product is deemed to be non-defective by
Streetnoyz or the manufacturer, additional charges may apply for restoration
of accessories and/ or package reconditioning.
• Returns for Credit Request will be denied if a product has been: Altered,
Tampered with, Installed Incorrectly, Overpowered, or Damaged from Abuse or
Mishandling.
Products Returned For Repair or Replacement
• Products returned for repair of replacement must be packed and shipped as
stated within the warranty instructions included in the product manual.
• Products must be accompanied by a detailed description of the problem(s)
to be repaired for replacement and noted in the return authorization
database at the time the RA is granted.
• For Warranty repair, a dated copy of the sales invoice of the End-User
must accompany the product to validate the beginning of the warranty period.
Without this invoice, the warranty period will begin from the date of
manufacturing, which may or may not be encoded in the serial number.
• Non-Warranty repair or replacement returns may be subject to an estimate
fee, which may be applied to the final repair or replacement costs of the
unit.
• A product, which has been, Altered, Tampered with, Installed Incorrectly,
Overpowered, or Damaged from Abuse or mishandling voids any and all
warranties. The owner may opt to have the product repaired (if possible) at
the owners expense for parts, labor and shipping costs.
• Any products that are returned for repair or replacement must follow in
strict accordance with the repair or replacement policy stated in the
product warranty and/ or manuals or this policy.
• Our shipping address is:
Streetnoyz
Attention: Repairs
3450-a Kurtz st
San Diego, CA. 92110.
• Our email address is:
info@streetnoyz.com
• Our phone number is:
(619) 260-1747
Please include the RA# on the outside of the shipping container or package.
• Streetnoyz does not offer service or support on products purchased from
unauthorized sales sources. |